Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

FDFLAB3003A Mapping and Delivery Guide
Perform routine troubleshooting procedures

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency FDFLAB3003A - Perform routine troubleshooting procedures
Description This unit covers the skills and knowledge required to troubleshoot routine testing equipment, procedures or processes to identify problems and take corrective action.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit has application in a wine operations laboratory environment. It typically targets the worker responsible for applying laboratory principles to identify and rectify testing problems.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites FDFLAB2008A Analyse laboratory data, andFDFLAB2001A Perform basic analytical tests, orFDFLAB2002A Perform basic microbiological tests, orFDFLAB2009A Perform packaging quality control procedures
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Identify out-of-standard test equipment and/or process performance
  • Equipment and/or process is inspected to confirm it is operating according to specification
  • Equipment and/or process outputs are inspected to confirm they are consistent with product and/or process specifications
  • Signs of equipment wear and potential malfunction are recognised
  • Parameters for out-of-standard performance are recognised and/or identified
       
Element: Identify causes of out-of-standard performance
  • Out-of-standard performance is investigated using standard troubleshooting steps according to workplace procedures
  • Service and/or calibration records are reviewed
  • Procedure is reviewed to ensure correct materials, equipment and protocol were followed
  • Appropriate validation or performance checks are conducted as required
  • Equipment and/or process variables are analysed and a list of possible causes prepared
  • Most probable causes are identified using appropriate elimination techniques
       
Element: Initiate corrective action
  • Corrective action is trialled based on outcome of investigation
  • Equipment and/or process is monitored to ensure outputs are within specification
  • Trial results are reviewed and corrective action validated
       
Element: Record information
  • Workplace information is recorded in the appropriate format
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Assessment must be carried out in a manner that recognises the cultural and literacy requirements of the assessee and is appropriate to the work performed. Competence in this unit must be achieved in accordance with food safety standards and regulations.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of ability to:

identify and address non-conformances or problems with laboratory equipment

identify and address non-conformances or problems with laboratory processes

identify causes and address problem cause

complete workplace documentation.

Context of and specific resources for assessment

Assessment must occur in a real or simulated workplace where the assessee has access to:

personal protective clothing and equipment as required

work procedures, including advice on company practices, safe work practices, food safety, quality and environmental requirements

instructions, information, specifications and schedules as required

equipment, services and corresponding information as required

products and materials as required

internal and external customers and suppliers as required

cleaning procedures, materials and equipment as required

documentation and recording requirements and procedures.

Method of assessment

This unit should be assessed together with other units of competency relevant to the function or work role.

Guidance information for assessment

To ensure consistency in one's performance, competence should be demonstrated on more than one occasion over a period of time in order to cover a variety of circumstances, cases and responsibilities, and where possible, over a number of assessment activities.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

Note: The following required skills should be applied as appropriate to the equipment and processes that are used in the particular winery or workplace.

Ability to:

Access, interpret and apply workplace information to identify equipment and process specifications and operating parameters

Liaise with other work areas (e.g. cellar, production line, maintenance and winemaker)

Select, fit and use personal protective clothing and/or equipment

Confirm supply of necessary product, materials and services

Recognise and identify anomalous equipment and/or process outcomes

Identify causes of out-of-standard performance

Take corrective action to rectify out-of-standard performance. This may involve adjusting, rectifying or modifying test equipment or process, which may include:

calibrating or standardising

checking reagents

dismantling equipment

replacing components

performing routine maintenance, cleaning or sanitising procedures

adjusting parameters

modifying procedures

manipulating data

Monitor results of corrective action

Verify success of corrective action

Report and/or record corrective action required

Sort, collect, treat, recycle or dispose of waste

Maintain workplace records

Maintain work area to meet housekeeping standards

Clean and sanitise equipment according to enterprise procedures

Conduct routine preventive maintenance according to enterprise procedures

Take samples according to enterprise procedures

Required knowledge

Note: The following required knowledge should be applied as appropriate to the equipment and processes that are used in the particular winery or workplace.

Knowledge of:

Purpose and principles of troubleshooting procedures

Principles and procedures relating to test equipment operation

Equipment and instrumentation components, purpose and operating parameters

Normal range of results for test procedures

How to read, calculate and evaluate results

Relevant standards and specifications and basic legislative requirements (e.g. quality, health, safety, labelling and equipment) and their implications

Workplace policy and/or procedures with regard to:

reporting out-of-standard performance or non-compliance

calibration and service requirements of test equipment

troubleshooting protocol

problem-solving protocol

making changes to Standard Operating Procedures (SOPs)

Services used

Significance and method of monitoring control points within a process

Causes of variation or inaccuracies and corrective action required

Occupational health and safety (OHS) hazards and controls

Lock-out and tag-out procedures as required

Procedures and responsibility for reporting problems

Waste handling requirements and procedures

Cleaning and sanitising requirements where relevant

Routine maintenance requirements of equipment where relevant

Sampling techniques where relevant

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Policies and procedures

Work is carried out in accordance with workplace procedures, licensing requirements and legislative requirements

Workplace information

Workplace information may include:

SOPs

specifications

production schedules

instructions

work notes

Material Safety Data Sheets (MSDS)

manufacturer instructions

verbal direction from manager, supervisor, or senior operator

Troubleshooting

Troubleshooting will involve:

the use of technical knowledge and skills to investigate out-of-standard performance of routine test equipment, analysis results or processes

Test equipment

Test equipment should include that which is required to perform routine analysis in the laboratory, production line, cellar or plant. This may include equipment used for:

chemical, microbiological and physical tests on product, materials production processes, or environmental management

Materials

Materials may vary and should include those listed in the enterprise SOPs

Workplace records

Workplace records may include:

calibration logs

non-conformance reports

corrective action reports

service records

maintenance records

trial results and reports

Services

Services may include:

power

water

gases

Information systems

Information systems may be:

print or screen based

Work hazards

Work may involve exposure to:

chemical, dangerous or hazardous substances

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Equipment and/or process is inspected to confirm it is operating according to specification 
Equipment and/or process outputs are inspected to confirm they are consistent with product and/or process specifications 
Signs of equipment wear and potential malfunction are recognised 
Parameters for out-of-standard performance are recognised and/or identified 
Out-of-standard performance is investigated using standard troubleshooting steps according to workplace procedures 
Service and/or calibration records are reviewed 
Procedure is reviewed to ensure correct materials, equipment and protocol were followed 
Appropriate validation or performance checks are conducted as required 
Equipment and/or process variables are analysed and a list of possible causes prepared 
Most probable causes are identified using appropriate elimination techniques 
Corrective action is trialled based on outcome of investigation 
Equipment and/or process is monitored to ensure outputs are within specification 
Trial results are reviewed and corrective action validated 
Workplace information is recorded in the appropriate format 

Forms

Assessment Cover Sheet

FDFLAB3003A - Perform routine troubleshooting procedures
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

FDFLAB3003A - Perform routine troubleshooting procedures

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: